Research
We start with the source of the information. For a licensing question, that may be a state agency. For a benefit rule, it is the program that administers it. For a price benchmark, it is the survey or dataset that reports it.
Our sources include California’s licensing registry and care regulations, Medicare, Medi-Cal, the Department of Veterans Affairs, and federal agencies such as the Census Bureau. We read the existing guidance, identify the questions a family still needs answered, and research those questions.
Writing
We write for someone who may be learning about senior care for the first time. We explain unfamiliar terms and focus on what you can ask, compare, or do next.
A price comes with its year, location, and care setting. An estimate is labeled as an estimate. If an answer depends on your circumstances, we explain what you need to confirm.
Editorial review
Editorial review looks at the whole page: does it answer the reader’s question, offer practical advice, and use clear language? Each claim needs to stay within what the evidence supports.
When a nurse, benefits specialist, financial planner, or another specialist reviews a page, we name that person and describe what they reviewed. A review credit applies only to completed work.
Fact verification
We check prices, benefit rules, licensing claims, and legal references against the original source. Another website repeating a claim is not enough.
We keep a record of important claims, their sources, and the date they were checked. When we calculate a figure from public data, we check the calculation against the published file. Readers can follow our source links to see where the information came from.
Publication and updates
We identify the writer, credit completed reviews, and show when a guide was published or substantially updated. A change to spelling or formatting does not make old research new.
When we learn that a law, benefit rate, dataset, or other material fact has changed, we check the affected page and update it. If you point out a possible error, we check it against the source and correct it when needed.
How we use AI
AI tools can support research, drafting, and factual checks. We check factual claims against original sources and keep a record of the evidence. AI-generated text is not a source. For information about how personal details are handled, read our privacy policy.
See something we should correct?
Please send us the page link, the statement you’re concerned about, and a supporting source if you have one. We’ll check it.
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