“Your service is truly appreciated and in times of need, it was really nice to speak to someone who is an expert when it comes to caring for seniors. You gave us hope. Thank you.” -Nina K. (Actual Client)
“With all the assisted living listings you have provided, we found the right home for my Mom. You’re dedication to help seniors is amazing! You made the search for assisted living a simple and stress-free process.” -Paula M. (Actual Client)
SeniorCareHomes.com – www.SeniorCareHomes.com
SeniorCareHomes.com (www.SeniorCareHomes.com) is a licensee of Trust Guard Website Security, Privacy and Business Verification Seal Program. Trust Guard is an independent, organization whose mission is to build userâ€™s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.SeniorCareHomes.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by Trust Guard.
If you have questions or concerns regarding this statement, you should first contact our Privacy Department by clicking here to access our secure submission form.
SeniorCareHomes.com is highly committed to protecting your personal information and privacy. We value and respect our users and members that’s why it is very important to us that your information is kept secure. We also want you to be able to choose how you would like to be contacted and receive information and important updates from us. As a default setting when you use the SeniorCareHomes.com website, your information will not be shared with anyone or any party.
What information is collected?
During the registration process, very minimal personal information will be required to join SeniorCareHomes.comâ€™s free membership. This minimal personal information will include your first and last name, user name chosen by you, email address and date of birth. This is collected to determine authenticity and to ensure our users are of legal age. However, your personal information will always be protected and nevershared, rented or sold to any other SeniorCareHomes.com user, member or the following type of product/service prodiver: senior care facility, caregiver, advertiser or any third party.
Once again, please note that your personal information is not shared with anyone except under the following circumstances:
1. You explicitly give permission by selecting to “opt-in” during the registration process. The “opt-in” feature is also located within your profile page. Some examples of “opting-in” are as follows:
Subscribing to the SeniorCareHomes.com Website
Requesting information from a product/service advertiser on our site
Requesting to be contacted by a senior care facility
2. When it is required by law through a court issued subpoena, court order or warrant.
3. When it is necessary to address a situation that may involve a violation in SeniorCareHomes.com’s Terms of Service including any such harassment, security threat, fraudulent activities.
The information SeniorCareHomes.com collects is for demographic pursposes:
a. Zip Code
b. Year of birth (not the actual month and date)
f. IP Address
*Note: The IP address is not linked to any personally identifiable information and is only used to measure website utilization.
**For senior care facilities, the following information will also be collected which includes contact name, street address, phone and fax number.
Why is this information collected?
The purpose is to better serve our users and members with relevant information that meets their needs and interest. We also want to make using the SeniorCareHomes.com Website as easy and effortless as possible.
How is this information collected?
You do have the option of having us remember your information when you return to our website. However, should you choose not to, you can input your user name and password each time you return to the SeniorCareHomes.com site.
If you use the forum section on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Please note that the only information of yours which is shown is your user name which you create. Your name and contact information will never be given to any other user. Should you feel that you have been sent messages that you believe are unsolicited or spam, please notify us immediately so that we may address the matter right away. Please read the paragraph below for instructions.
Spam and Sypware
We and our users do not tolerate any spam or spyware. Please ensure to set your SeniorCareHomes.com notification preferences so we may communicate with you as you prefer. Should you receive any notifications or emails which you believe may possibly be spam, please notify us immediately and click here. When notifying us, please ensure to include the subject title and body of the spam so that we can investigate the matter immediately.
Accessing your personal information
To change or access your personal information, please click here. You have access to your personal information anytime of the day/week by logging in to your account. You will find the login box at the top right of every page.
The “Opt-In” Policy is always standard and practiced
SeniorCareHomes.com will only send you necessary information on technical and site issues, system updates and account information. Should you choose to receive occasional emails from SeniorCareHomes.com, we will only send you website updates and a newsletter that will inform you on the latest company news with SeniorCareHomes.com.
In order to receive occasional emails and a newsletter from us, or to opt-out of these updates, please click here to register and click here to update your settings.
To update your preference on whether you would like to receive promotional newsletters from us, log into our site, select Edit Profile, click the Additional Information tab, and then select Yes (opt-in) or No (opt-out) to the “Do you wish to subscribe to occasional newsletters and updates sent only from SeniorCareHomes.com?” question.
The security of your personal information is very important to us. We undergo the highest privacy certification requirements set forth by the global leader of Web Privacy. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures, such as firewall encryption on our servers, to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to SCH employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friendâ€™s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. SeniorCareHomes.com stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Their information will remain private and never sold, rented or disclosed to any third party.
Your friend may contact us and click here to request that we remove this information from our database.
SeniorCareHomes.com strictly enforces the privacy and security of our users and members which is done through constant monitoring, reporting, analysis and immediate improvement.
At the same time, we highly encourage all of our users and members to notify us if another user or member is violating any of the policies set in place for everyone’s protection.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by SeniorCareHomes.com. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
27762 Antonio Parkway, Suite L1-421
Ladera Ranch, CA 92694
(949) 287-4600 – Office
(949) 743-0058 – Fax
Last Updated: January 30, 2014